Terms of Service
**Last updated: 23 September 2026**
These terms are an agreement between you and **SEBBAK Technologies** ("we", "us"), the operator of Sentra. By creating an account or using Sentra, you accept them. If you do not accept them, please do not use the service.
## The service
Sentra is an assistant that answers questions, works with documents you upload, generates images, video and text, and can build assistants trained on your own material. We may add, change or withdraw features over time.
## Your account
You must be at least 13 years old. If you are under 18, you may only use Sentra with the permission of a parent or guardian.
Keep your password and sign-in codes private. You are responsible for everything done through your account. Tell us promptly if you believe someone else has gained access to it.
Give us accurate details when you sign up, and keep them up to date.
## How you may use Sentra
You agree not to:
- use Sentra for anything illegal, or to harm, threaten, defraud or harass anyone;
- upload material you do not have the right to use;
- attempt to break, overload, probe or reverse engineer the service;
- resell or redistribute access to Sentra without our written agreement;
- use Sentra to produce content that is sexual material involving minors, that incites violence, or that is designed to deceive people about who created it.
We may suspend or close an account that breaks these rules.
## About the answers Sentra gives
**Sentra can be wrong.** It is generated by artificial intelligence, and it can produce statements that sound confident but are inaccurate, out of date or incomplete.
Do not rely on Sentra alone for legal, medical, financial, academic or safety decisions. Check anything important against a reliable source, or ask a qualified professional. You are responsible for what you do with the output.
## Content and ownership
You keep ownership of what you put into Sentra. You grant us permission to process it for the purpose of running the service, including sending it to the AI providers listed in our Privacy Policy.
As far as the law allows, you own the output you generate through your account. Similar or identical output may be produced for other people, so output is not exclusive to you.
Sentra itself — the software, the name and the design — belongs to SEBBAK Technologies.
## Credits and payment
Some features consume credits. Where paid plans or credit packs are offered, the price and what it includes are shown before you buy. Unless the law says otherwise, payments are not refundable once the credits have been used.
## Availability
We aim to keep Sentra available, but we do not promise uninterrupted service. We may take it down for maintenance, and the AI providers we depend on may have outages of their own.
## Limits on our liability
To the fullest extent permitted by Ghanaian law, we are not liable for indirect or consequential loss, lost profits, lost data, or any loss arising from your reliance on output generated by Sentra. Nothing in these terms limits liability that cannot lawfully be limited.
## Ending the agreement
You may stop using Sentra and close your account at any time. We may suspend or end your access if you break these terms, or if we stop offering the service.
## Changes to these terms
We may update these terms. If a change is significant we will tell you in the app. Continuing to use Sentra after a change means you accept the updated terms.
## Governing law
These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction over any dispute.
## Contact us
**SEBBAK Technologies**
Ghana
Email: info@sebbak.com
